 
30-Day Money Back Guarantee.
Every item purchased through Fan's Arena can be returned for defect or damage. within 30 days after receiving it. There are two exceptions to this policy:
- Items damaged by the customer, such as but not limited to, worn or washed clothing; etc. that would render an item unsellable as a new item cannot be returned. If you received it damaged then we'll be happy to replace it.
- Custom orders (This includes embroidery and thermal printing) - no returns. (unless it was our fault)
Here's the bottom line:
We are very flexible and very easy to deal with.
We want you to be totally happy with your purchase.
The above jargon is required to protect us from a select few.
Any orders cancelled or returned that are not due to product defect will have a 20% restocking charge.
Postage on all returns will be the responsibility of the customer.
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